How can i speak to dvla

Instead, the resources spent on responding to calls could delay applications. Before calling, please make sure that you have all relevant information nearby.

It would help to list down your questions in advance to ensure that you do not miss out on any important details. Since DVLA handles tens of thousands of calls daily, be prepared to speak to an automated operator and be placed on hold for an extended period of time. Owing to this, it is not advisable to make the call when you are pressed for time. While driving licenses were introduced in the UK more than a hundred years ago , to be exact , a central governing agency was only established over half a century later in with the founding of the Driver and Vehicle Licensing Centre DVLC.

The new agency took over the management of motor vehicles from local councils and post offices. Owing to the increased responsibilities and revenues of the Swansea-based DVLC, it was co-opted into the Department for Transport in and was upgraded into an executive agency with the full weight and power of the government behind it.

Today, DVLA manages multiple databases containing the records of 39 million vehicles used on the roads in the United Kingdom and over 47 million drivers, along with licensing, taxation, registration and owner individuals and companies information.

Image courtesy of Wikimedia Commons. DVLA driver licensing enquiries: Online licensing applications provisional, replacements, renewals and replacements take about two weeks to process, while mail-in applications take three weeks.

Vehicle registration and V5C certificates: Registrations, change of details and sales confirmations take between two to six weeks. You need to contact the respective department you are dealing with for filing complaint. Otherwise you can write a letter at following DVLA complaint address:.

Complaints Team, DVLA, Swansea, SA6 7JL If your complaint is not resolved at this step, you can write a letter to chief executive provided you are making a formal complaint and not asking general enquiries. General Enquiries Email: [email protected]. What is DVLA driving license renew contact number? Driving licences and applications Industrial action by the Public and Commercial Services union is causing delays.

Things you can not do via webchat: Make a payment Discuss medical applications or enquiries Order a new licence. All of our advisors are currently unavailable Webchat opening hours are: Monday to Friday, 8am to 7pm Saturdays, 8am to 2pm Public holidays, Closed You can obtain information via the following links: To view your driving licence information, please click here.

Alternatively, you can call our contact centre on: