Can i trust epoch
DoNotPay allows you to manage and cancel all of your subscriptions and memberships, saving you time and money! Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. Besides helping you cancel your Epoch Payment account, our AI lawyer can help you avoid the hassle when dealing with various other issues.
With the DoNotPay app, you can conveniently:. Let DoNotPay solve this problem for me. We have helped over , people with their problems. Sit back and relax while we do the work. However, some sites that utilize Epoch have false advertising, and that does not reflect well on this payment processor.
If they don't check their merchant's quality, they can't care all that much about you as a customer. Sites using Epoch seem to offer better deals when you try to cancel about half or less of the original subscription rate , so if you intend to stay subscribed, you might be able… Read Full Review. Avoid this company!!! Be careful! Be very careful and avoid them , not honest in their approach. They are deceptive in one thing , be deceptive and fraudulently pulling money out of your account… Read Full Review.
Your complaint is not with Epoch. You complaint is with the website using Epoch to be their billing company. Epoch emails you a receipt that fully details the terms of your purchase and the terms are also always clearly stated on the purchase form. It's not Epoch you have a problem with. You can find out what this charge was for by contacting their support. I make a payment with them for 1. Becarefull with this company… Read Full Review. My MasterCard credit card works well with ccbill, paypal where I've tried so far, but it fails on rotten epoch.
Their support chat is for nothing, they have no clue and didn't help me… Read Full Review. Sometimes your credit card issuer will not allow transaction. One of my cards won't allow me to send cash via Western Union as an example. That is not always the case.
I myself have a line of credit through Paypal that I use so I don't have to give businesses such as Epoch my debit card information. Till about a week ago, Epoch accepted my payment from Paypal. Now it is declined by them Paypal says that Epoch cancelled the payment, while Epoch says it was declined. This is not on the credit issuer end, in my case Paypal, this is on Epoch's end. This company clearly states that they will not charge you at all and there are no hidden fees but when you put your cc info in to verify your age When ask how long they will hold my money, they states that they do not know and to contact my cc company.
Contact details stolen and credit card fraudulently used after epoch transaction. Notified them of breach didn't ask for refund, just thought the breach came from that transaction and after directing me away from email were totally rude, arrogant and unhelpful. After I suggested checking their protocols for a breach, the response in less than 5 seconds was that there was no breach from their side.
Simply didn't care if my user info was leaked from their site. Will avoid using in the future. Heavy delays. It was a downloadable product. I only got it because I hounded them on the status of my order. It was supposed to be immediate download delivery via email. Yeah I highly advise against it. Sometimes the billing is accurate. Other times it's not. Watch out for the little checkbox that is auto-checked when you sign up.
Also when you contact them they'll always say "We're just the biller. Then they refund if you stick to your guns. They really need to be above board but know some guys are too embarrassed to make a fuss. Not me. I'm not ashamed to call my credit card company and stop payment.
You should too and you'll not be scammed. Epoch works with thousands of websites and has done so for 20 years. We are accredited with the BBB, established with the card associations, and fully pass all PCI compliance standards each year. I'm sorry to hear you had a less than perfect experience. Payment was fine. They will claim that according to terms and conditions that they can't offer a refund. Just throw a little weight around. Here is an example of the refund process them: "sorry but according to the orders terms and conditions we can't issue a refund" Me: "I would really rather not escelate this with PayPal.
Have a wonderful day. I used the online chat to end fraudulent monthly "subscriptions". After giving only name, address and last 4 of CC, the online chat rep was helpful, offered to block future use of my CC by ANY merchant they service and offered to refund the last two transactions.
I had to specifically ask for it, but the rep also gave me the merchant names and subscription emails associated with my CC. I'll wait to see if all the promises come true so I don't have to replace my CC.
But, the online chat took only about 10 minutes and seemed legitimate without me divulging all my personal info. Thank you for sharing your experience. We take customer service very seriously because we represent not only our own processing services but also the merchants who use us. While we work hard to fight against fraudulent transactions, our customer service team will work with anyone whose card data has been compromised and used with a merchant for whom we process transactions.
Incredible articles, well instructed and orientated articles with conservatism ideas for the future of this Country. I just bought a iPad case off catch paid in full. I thought it was strange so looked the name up. And after seeing some of the comments on here I cancelled my card. I definitely didn't sign up with epoch or buy anything from them never heard of them until yesterday.
I guess the business I purchased the case from uses epoch. I don't know if sitejabber will print this review, but I love this paper! Epoch gives a more realistic reports and I love the diversity of the paper, especially the lifestyle and health section. Very great health articles which I've saved many of! I was going to cancel after the intro rate, but I like the paper so much that I kept it up! If you are still in possession of your card, it is very unlikely that it is a card hack: in this case, you have entered your bank details and have validated the GTC General Conditions of Sale which informed you about a possible subscription: blocking the card would therefore mean not honoring a contract for which you have signed up.
We therefore do not recommend blocking your credit card. The legal point : in March , the court of cassation accepted the culpable negligence of a customer who had transmitted his data to a fraudulent site. This is the reason why a banker may refuse to block your card if you are the originator of the subscription. You can leave here a testimony or any information that could help other Internet users to identify the sources of this s levy s and to stop it s. Your email address will not be displayed.
We recommend that you do not publish personal information last name, card number, etc. Your email address will not be published.
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